Frequently Asked Questions

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through our payment processor.

Yes! We offer a free trial version of Mockup Script that allows you to test the core functionality with a limited number of mockups. This helps you ensure it meets your needs before purchasing the full version.

Our lifetime access includes the full version of Mockup Script with all features, free updates for life, access to our premium mockup templates library, priority customer support, and exclusive access to new features as they're released.

Yes, your license allows you to install and use Mockup Script on up to 2 computers that you own. If you need to use it on more devices, please contact our support team about our multi-user licenses.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Mockup Script for any reason, simply contact our support team within 30 days of purchase for a full refund.

Installation is simple! After purchasing, you'll receive a download link. Just place the script file in your Photoshop Scripts folder, restart Photoshop, and you'll find Mockup Script in the File > Scripts menu. Detailed installation instructions are included in the download package.

Absolutely! Mockup Script works with any properly set up Photoshop mockup template that uses Smart Objects. You can use our included templates or your own custom mockups.

Yes, one of the most powerful features of Mockup Script is its batch processing capability. You can apply your designs to multiple mockups simultaneously, saving even more time in your workflow.

Mockup Script supports all image formats that Photoshop can open, including PSD, JPG, PNG, TIFF, and more. Your design files can be in any of these formats.

Yes! Mockup Script preserves the layer structure of your mockups, allowing you to make further adjustments to effects, colors, shadows, and other elements after applying your designs.

We offer multiple support channels. You can check our comprehensive documentation, watch video tutorials, browse our knowledge base, or contact our support team directly through the support page. We typically respond within 24 hours on business days.

While Mockup Script is designed to work with properly structured mockups on both macOS and Windows, some templates might have unusual setups. If you encounter issues, our support team can help troubleshoot or even modify your template to make it compatible.

For enterprise customers, we do offer personalized training sessions to help your team get the most out of Mockup Script. Please contact our sales team for more information about this service.

We release updates regularly, typically every 2-3 months for feature enhancements and more frequently for bug fixes or compatibility updates. All updates are free for lifetime license holders.