Refund Policy

Our 30-Day Money-Back Guarantee

We stand behind the quality of Mockup Script and want you to be completely satisfied with your purchase. If for any reason you're not happy with our product, we offer a 30-day money-back guarantee from the date of purchase.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• Your request must be made within 30 days of the original purchase date
• You must provide your order number or the email address used for the purchase
• You must explain the reason for requesting a refund

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@mockupscript.com
2. Include "Refund Request" in the subject line
3. Provide your order number and the email address used for the purchase
4. Explain the reason for your refund request

Our support team will review your request and respond within 2 business days. If your refund is approved, it will be processed within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.

Non-Refundable Items

The following items are non-refundable:

• Custom development services or customizations made specifically for your needs
• Additional services purchased separately from the main product
• Products where the license key has been used to activate on multiple devices beyond the license terms

Partial Refunds

In some cases, we may issue partial refunds:

• If you purchased a bundle and wish to return only part of it
• If the refund is requested after extensive use of the product
• If the refund is requested close to the end of the 30-day period

Technical Support Before Requesting a Refund

If you're experiencing technical issues with Mockup Script, we encourage you to contact our support team before requesting a refund. Many issues can be resolved with proper guidance, and our team is committed to helping you get the most out of our product.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about our refund policy, please contact us at support@mockupscript.com.